Model Gym AI-First Case Manager AI Automation Engine Solutions Why Jaid? Case Studies About
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AI that understands your business
Jaid AI Solutions
Fully managed AI-First business solutions that drive dramatic business transformation.

High accuracy and cost-efficient customised AI models delivered and managed by Jaid.

An advanced AI platform to acclerate in-house model deployment capability.

training
Model Gym
Jaid's Model Gym enables organisations to train models with market leading accuracy and efficiency at scale. Jaid also provides fully managed Models-as-a-Service.
training
AI-First Case Manager
Jaid's AI-First Case Manager provides a turnkey Software-as-a-Service solution to deliver efficiency, control and insight for teams managing large volumes of requests.
training
AI Automation Engine
Jaid's AI Automation Engine delivers customised solutions for AI-powered process automation, either as fully managed Software-as-a-Service solutions or deployed on premises.
The Jaid Advantage
Accurate
AI models achieving exceptional accuracy, even with limited data.
Efficient
AI solutions implemented quickly with minimal effort and disruption.
Scalable
Solutions designed to support high volume business processes.
Sustainable
Compute efficiency to address the ESG concerns with using LLMs at scale.
Proven
Track record of clients having achieved significant business benefits.
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Jaid Model Gym
Dramatically increases data science team efficiency and model performance
Teaching AI about the specifics of an organisation's business is critical for delivering process automation.

Jaid's unique model training and deplopyment platform allows users to 'see through the eyes of the model', delivering cost-efficient high accuracy models, using minimal data volumes, with unprecedented accuracy, speed and efficiency.

These 'distilled' specialised models are proven to outperfrom much larger general purpose Foundation models. When trained to understand an organisation's specifics, they are the key to delivering the 'last mile' of the promise of Large Language Models to deliver business transformation.

80%

Less Data

99%

Less Effort

90%

Less Time

95%

Lower Compute



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The Jaid Gym Model Lifecycle
Train
Model Builder deploys generative model assistance to fine-tune models to exceptional levels of accuracy in just a few hours or days from raw data and a natural language class description.
Build
Engine Builder provides a simple graphical editor to create inference graphs that combine reusable components, including multiple models and plugin custom business logic, to deliver reliable and stable solutions.
Evaluate
Model Lab delivers advanced evaluation and testing techniques to ensure that the inference graphs and contained models are predictable, explainable and reliable throughout their operational life.
Run
Consensus Engine executes inference graphs that dynamically select the lowest cost models for efficient and accurate inferences, and provides detailed telemetry for model feedback and monitoring.
Monitor
Model Monitor continuously observes production model telemetry to highlight divergence from expected performance and to trigger manual or automated re-training.
train
Train
Model Builder deploys generative model assistance to fine-tune models to exceptional levels of accuracy in just a few hours or days from raw data and a natural language class description.
build
Build
Engine Builder provides a simple graphical editor to create inference graphs that combines reusable components, including multiple models and plugin custom business logic, to deliver reliable and stable solutions.
evaluate
Evaluate
Model Lab delivers advanced evaluation and testing techniques to ensure that the inference graphs and contained models are predictable, explainable and reliable throughout their operational life.
engine
Run
Consensus Engine executes inference graphs that dynamically select the lowest cost models for efficient and accurate inferences and provides detailed telemetry for model feedback and monitoring.
monitor
Monitor
Model Monitor continuously observes production model telemetry to highlight divergence from expected performance and to trigger manual or automated re-training.
Jaid AI-First Case Manager
Increases client service performance and operational visibility
AI-First Case Manager delivers automation and insight by using AI to interpret and extract actionable data from business communications. AI removes the mundane tasks involved with traditional case management solutions and improves client experience.

AI Automation Engine provides 'headless' solutions for clients wishing to retain their existing case management applications. The Automation Engine enables Jaid's superior models to be integrated into existing case management and processing systems with customised workflow to automate manual processes.

100%

Productivity Increase

50%

Attrition Reduction

95%

Faster Response

25%

Error Reduction



clients
Clients
Receive higher quality service with greater consistency and speed of resolution.
'Our clients expect to use their preferred communication channels such as email or chat.'
workers
Service Agents
Focus on problem solving and customer service as mundane tasks are automated.
'Without Jaid, our team struggled to support client requests efficiently.'
management
Management
Empowered to manage operations effectively using accurate real-time insight.
'Without Jaid, our managers lacked the information required to run operations effectively.'
A few quotes from our clients
'Jaid gives me dramatically better insights into the changing nature of our business, how to plan capacity correctly, identify areas for product optimization and ensure we meet client SLAs.'
COO, Calastone
'What took Jaid four days has taken us six months of data and weeks of effort and we could not get close, Jaid gives us the model performance and agility we need to adopt AI for automation.'
Director, Operations
'We tried other case management tools but rejected them as it was too much of an overhead to administer and Jaid removes this blocker.'
MD, Operations
'Jaid AI models are more accurate than my agents at identifying incidents and access problems.'
Director, CX Strategy, FIS
Jaid Case Studies
Jaid has a proven track record of delivering business value for clients
Jaid has delivered significant business benefits, from day one, for a rapidly growing number of forward-thinking clients.

Jaid provides business critical solutions for global clients, delivering improved Operational Efficiency, Client Experience, Employee Engagement, Process Control, Risk Mitigation, and Management Visibility.


one
Funds Network

100%

Productivity
Increase

50%

Attrition
Reduction

Problem
The client needed to improve their customer support efficiency to enable business expansion without the associated increase in headcount.
Solution
The AI-First Case Manager is connected to support mailboxes to automate customer request tracking. AI models determine the type of request to allow Operations to prioritise their work.
The Case Dashboard delivers real-time insight for managers to track service levels and team activity. Integration with the client's Salesforce CRM provides centralised information for Sales and Operations.
two
Surveyor Services

50%

Productivity
Increase

97%

Time
Reduction

Problem
The client needed to streamline operations and reduce the time spent answering routine questions from surveyors.
Solution
The AI-First Case Manager enables surveyors to enter queries via a Jaid hosted website or the support mailbox. AI models determine the nature of these queries and provide automatic responses to routine questions.
The AI Automation Engine integrates with the client's systems so that complex queries are forwarded to the appropriate technical team or counterparty for response.
three
Fund Administrator

100%

Oversight
Accuracy

100%

Process
Control

Problem
The client needed to improve productivity, control and insight, replacing a manual mailbox-based process without the overhead of traditional case management.
Solution
The AI-First Case Manager is connected to the client services mailboxes to track request resolution. AI models determine request type and extract fund details to automate routing to the appopriate team or individual.
The Case Dashboard delivers real-time insight for managers to track service levels and team activity.

four
Prime Broker

100%

Operational
Leverage

100%

Process
Control

Problem
The client needed to move from an inbox-based manual process to improve productivity, control and insight and to support rapid business growth.
Solution
The AI-First Case Manager is integrated with the client services shared mailbox to track request resolution. AI models determine request type to automate routing to the appopriate team or individual. The Assignable Tasks feature enables delegation and approval flows to be controlled automatically.
The Case Dashboard delivers real-time insight for managers to track service levels and team activity.
five
Universal Bank

91%

Model
Accuracy

94%

Automation
Potential

Problem
The client needed to automate operations for rapid business growth, without the associated headcount increase. Also their data science team wanted to increase the quality, agility and productivity of model delivery.
Solution
The Model Gym is used to create a combination of fine-tuned and generative models to determine the request type and extract trade details from the email body and image or other type of document attachments.
The Consensus Engine dynamically deploys the required models and business logic based on request content to deliver compute efficiency.
The AI Automation Engine integrates the in-house case manager and processing systems with custom workflow and logic to automate query responses and trade booking updates.
six
Product Vendor

97%

Model
Accuracy

3 hrs

Training
Time

Problem
The client's data science team were struggling to maintain the accuracy of a legacy natural language processing application.
Solution
The Model Gym is deployed to enable the client to train models to extract information from financial communications.
The Consensus Engine enables the combination of multiple models and business logic to provide the required outputs. Real-time model telemetry provides monitoring and allows the client to implement usage-based billing.
About
Jaid delivers the 'last mile' of the promise of LLMs
Jaid is an award-winning company founded in 2020 by experienced leaders in financial services, technology and artifical intelligence.

Jaid's mission is to deliver business transformation through the deployment of AI to process human communications.

Jaid has clients and operations in The United Kingdom, Europe and North America.
Contact Jaid
Sales
For sales enquiries please contact us at sales@jaid.io
General
For all press, media and general enquiries please contact us at info@jaid.io
Careers
To learn more about working at Jaid please contact us at careers@jaid.io
Jaid Office Locations
london
London
The Leather Market
Unit 11.1.1, Weston Street
London, SE1 3ER
cambridge
Cambridge
Mantle Space
95 Regent Street
Cambridge, CB2 1AA
newyork
New York
230 Park Avenue
3rd Floor West
New York, NY 10169