Project Manager / Business Analyst

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Role Description

This is a hands-on role combining project management and business analysis activities for client engagements and our internal product development. Our success relies upon provided exemplary customer service throughout the pre-sales, engagement, and ongoing relationship and ultimately delivering solutions that delight our clients.

You will be self-motivated, and results oriented with excellent attention to detail and quality, being highly adaptable to assist in whatever tasks need to be done to succeed.


You will join a small team of 3 to 4 developers to translate product strategy and requirements into suitable, maintainable, and scalable solutions.


Your self-drive, pro-activeness and ability to lead, communicate and take initiative will be crucial to succeed in this role. Furthermore, you will:

  • Follow Agile software engineering best-practices
  • Collaborate with clients and the team to create optimal product-based solutions
  • Steer clients towards product rather than custom solutions as appropriate
  • Ensure project risks are identified and mitigated
  • Ensure project issues are communicated effectively and managed to resolution
  • Assist in internal product and client engagement testing
  • Assist in the collection of quality client data for AI model training
  • Work with Data Scientist / AI Engineers to train effective AI models

Essential Skills

  • Create and manage project plans including dependency analysis and resource estimation
  • Capture business requirements and document solutions including process and data modelling
  • Lead internal project and client engagement meetings
  • Gain consensus and delegate tasks appropriately
  • Push-back when necessary but in an appropriate and sensitive manner

Desirable Skills

  • Workflow / state engine-based business processing systems
  • Experience of AI used for unstructured data / natural language processing
  • CRM / Case Management systems such as Salesforce, Microsoft Dynamics and HubSpot
  • Data analysis and complex visualisation

Education & Experience

Educated to degree level with at least 5 years of experience performing business analysis and project management within financial services. Track record of delivery and support of business-critical functions with an appreciation of the full project lifecycle. Proven ability to understand both client / user requirements alongside supportability, maintainability, and reliability concerns.

Place & Hours of Work

We operate a hybrid working model with most of the team attending the office for few days a week. However, we are open to fully remote working with more occasional office visits. Applicants planning to work from home should have appropriate dedicated workspace and be free from distractions. Candidates are also expected to have high speed internet connectivity appropriate for productive development and participating in high-fidelity video conference calls.

London applicants

Applicants should be prepared to travel to the London office as necessary. Jaid offices are currently located in the vibrant Bermondsey Street area, a few minutes’ walk from London Bridge station.

New York applicants

Applicants should be prepared to travel to the New York office as necessary.

At a glance

London or New York


Our Values

Be Kind. We will be fair and inclusive. We will seek out diverse backgrounds, experiences, and perspectives. We will strive to be exceptional listeners so that JAID is a safe place where every voice is heard and valued.

Be Brave. We will run at problems and not shy away from difficult decisions. We will embrace new approaches and we know that making mistakes is an essential part of innovation.

Never Settle. We will not accept anything less than the best. Not from ourselves. Not from our colleagues. Not from our partners. We will continuously push ourselves, each other and our technology to reach beyond our comfort zones. 


Like what you see? Don't delay, send us your CV now and if we think you are the right fit for our team then we will be in touch to arrange an interview.

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