THE RIGHT ANSWER, FASTER
Making your service teams more responsive improves customer satisfaction.
How can something as simple as a shared mailbox cause so much pain?
Common approaches to address these issues includes imposing data standards, the mandated use of portals – or the age-old response – adding more people.
...all of which increases cost, complexity and risk, and don’t solve the problem.
Jaid’s AI-powered case management and workflow enabled our client to significantly improve customer service through enhanced client communications management and control at its global operations centre.
Reliable insights at every turn to improve oversight, resource allocation and product development.