As the financial industry continues to evolve, technology is playing an increasingly important role in driving innovation and efficiency. Furthermore, artificial intelligence is transforming the financial industry by enabling companies to automate and optimize a range of processes, from the back office to customer experience. That's why we're excited to share that Jaid has been named the winner of the AI/Automation Category in the 2023 Banking Technology Rankings by inFinite Intelligence.
Founded in 1998 as ‘bobsguide,’ inFinite Intelligence is the definitive source for the latest news, analysis, and business intelligence for financial services. In its first edition, the 2023 Banking Technology Rankings recognize the most innovative and transformative technology providers in the banking and financial services industry and were determined by a rigorous evaluation process that assessed a variety of factors, including innovation, market impact, and customer feedback.
The judging panel included Nikolas Casagrande, VP, Digital Innovation and Strategy at Citizens Bank, Alex Tindal, Technology Director – Information Technology at Gulf International Bank UK, Iain Buchanan, CTO at Creighton AI, and Andy Lyons, MD Banking Solutions at Solaris.
Jaid CTO, Mark Barton, said:
"Being named a winner is a testament to the hard work and dedication of our team, as well as the impact our technology is having on the industry. At Jaid, we're committed to using technology to drive positive change in the financial industry, so we're proud to be recognized alongside other leading technology providers that are driving innovation."
Jaid CEO, Dan Kramer, said:
"We believe that technology has the power to transform the financial industry and create a more equitable and accessible financial system for all. Being named a winner of the 2023 Banking Technology Rankings is an important milestone in our journey, but it's just the beginning. We remain committed to pushing the boundaries of what's possible and delivering innovative solutions that make a difference."
Jaid's innovative solutions help financial institutions streamline their operations, reduce costs, and improve customer experiences. Delivered as AI as a Service (AIaaS), Jaid interprets human, natural language communications, such as client help requests and inquiries, from unstructured data and transforms it to a structured format that underlying systems can quickly understand and efficiently process. Jaid then routes the inquiry, using easily configured or existing workflows, to the right place for rapid resolution and triggers an immediate response to the inquiry via the source channel of interaction using the same human natural language.
Read the announcement from inFinite Intelligence here and to see the full list of winners.