Shared Mailbox Management
With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Read moreIntelligent Customer Experience Automation
Utilizing AI to empower companies and teams to focus on what matters most.
The Right Answer, Faster
Jaid is an AI-powered platform that interprets and organizes communications and sends them to the right place for resolution.
Why Jaid?
Increases team productivity by over
50
%
Improves speed of enquiry resolution by
95
%
Eliminates mundane tasks reducing staff attrition by
50
%
Transforms customer satisfaction rates by
45
%
AI as a Service
Jaid’s AI engineers and data scientists provide clients with continual access to a rapidly expanding suite of pre-trained domain-specific models based on the latest techniques. Our users leverage these unique capabilities to gain a significant competitive advantage through improved business oversight and operational efficiency across the organization.
AI
Jaid uses proprietary AI to interpret human communications.
AUTOMATION
Full automation of case management, context discovery and transaction updates required to action complex requests.
MANAGED PROGRAM
Easy to implement and train, the AI models are pre-built and updated by Jaid.
Jaid in Action
How organizations are using Jaid
Customer Service Automation
Jaid’s rapid case resolution helped our client to significantly reduce complexity, improve operational efficiency, and transform staff morale and productivity.
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Intelligent Sales Automation
Keep your teams focused on selling and your systems up to date with real-time communications integration.
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Payment Exception Processing
With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
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Claims Administration and Processing
With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
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Case Management Automation
Jaid enables service teams to close cases faster and more accurately by leveraging large language models (LLMs) and pre-trained, domain-specific models.
Read moreProven & Trusted By
Industry Recognition
News & Insights
M is for Machine Learning
Machine learning is the process by which AI masters a specific task. Learn about the four different types of ML in our latest blog post.
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What is AI as a Service?
AI is revolutionizing the way that humans work, play, and interact with the world around them. For businesses, AI is helping increase team productivity, reduce costs, and improve client experience. But what is AIaaS?
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L is for Logistic regression to LSTM
Logistic regression and LSTM are binary classification techniques, a type of machine learning in which AI is trained to accurately predict the right outcome out of two possibilities.
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The Future of Customer Service
Jaid is at the forefront of the Artificial Intelligence revolution, harnessing the power of AI to redefine customer experiences.
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K is for Knowledge Representation
Knowledge representation is the process of structuring data in a way that makes sense to an AI. The purpose of the process is to enable the AI to acquire knowledge from that data, and to use this knowledge to solve problems, make decisions, or take some other type of action.
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Revolutionizing Financial Services with AI-Driven Communication Management
The diverse ways in which we communicate have always posed a challenge to corporate systems that thrive on structured data. Jaid bridges this gap with finesse, ensuring efficient and effective communication across all channels.
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