Shared Mailbox Management
With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Read moreUtilizing AI to empower companies and teams to focus on what matters most.
Jaid is an AI-powered platform that interprets and organizes communications and sends them to the right place for resolution.
Jaid’s AI engineers and data scientists provide clients with continual access to a rapidly expanding suite of pre-trained domain-specific models based on the latest techniques. Our users leverage these unique capabilities to gain a significant competitive advantage through improved business oversight and operational efficiency across the organization.
AI
Jaid uses proprietary AI to interpret human communications.
AUTOMATION
Full automation of case management, context discovery and transaction updates required to action complex requests.
MANAGED PROGRAM
Easy to implement and train, the AI models are pre-built and updated by Jaid.
How organizations are using Jaid
With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Read moreJaid’s rapid case resolution helped our client to significantly reduce complexity, improve operational efficiency, and transform staff morale and productivity.
Read moreKeep your teams focused on selling and your systems up to date with real-time communications integration.
Read moreWith Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Read moreWith Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Read moreJaid enables service teams to close cases faster and more accurately by leveraging large language models (LLMs) and pre-trained, domain-specific models.
Read moreJaid, a dynamic leader in AI as a service, focused on revolutionizing customer service automation, is proud to announce the appointment of Lauren Hayes as its new Chief Experience Officer (CXO).
Read moreAs the name suggests, hyperautomation is automation taken to the next level. Where regular automation removes or reduces the need for humans to be involved in specific tasks, hyperautomation uses AI, machine learning, and other advanced technologies to automate entire processes.
Read moreGPT — Generative Pre-Trained Transformer — is a language model that can interpret text, understand its context, and formulate natural-sounding, human-like responses.
Read moreAn F1 score — also known as F-score or F-measure — measures a machine learning model’s accuracy. It’s made up of two key elements: precision and recall.
Read moreEntity recognition is the process that enables AI to accurately grasp the meaning of text.
Read moreA domain model encompasses all the knowledge AI needs in order to understand a particular topic or perform a specific activity.
Read more