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About Us

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We Empower People to Focus on What Matters Most

Our mission is to transform communications management so profoundly that Jaid clients become market leaders and employers of choice.

The rare combination of proven business leadership and technology innovation skills creates a productive, highly customer-centric environment. We are a fearless, inquisitive group, intrigued by new ideas, unfazed by challenges, and constantly pushing the boundaries to ensure our world-class, AI-powered communications automation platform is always ahead of the game.

People are our greatest asset; We strive to ensure that Jaid provides a diverse, inclusive, collaborative and secure place of work which inspires them to be the best they can be. Happy, fully engaged employees mean delighted customers, resulting in meaningful, long-term relationships with all.

We listen. We hear. We act.

Meet the Team

A rare combination of proven business leadership and technology innovation skills.

Paul James
Co-Founder & CEO

Dan Kramer

Dan Kramer
Strategic Advisor

Mark Barton

Mark Barton

Lauren Hayes

Justin Forrest

Justin Forrest

Ken Dummit

Ken Dummitt

Allison Chapman

Sateesh Pinnamaneni
Head of Engineering

Nikita Thomas
Senior Product Owner

Caroline Reynier

Caroline Reynier
AI/NLP Engineer

James Ramirez

James Ramirez

Lakshman Akula
DevOps Engineer

Jakub Dolezal

Jakub Dolezal
Head of Machine Learning Research

Charlie Walter
UI/UX Developer

Temesgen Daniel Teklebrhan

Temesgen Daniel Teklebrhan
Junior Software Engineer

Kenneth Chuks Ezeiruoma
Junior Software Engineer

Benjamin S. Leveritt
UX Developer

We’re Hiring!

Want to join our team? Check out our open positions.


A collaborative global partner network that shares our values and supports Jaid’s ambitious business development drive. Be part of it.