About us

WE LISTEN. WE HEAR. WE ACT.

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We Empower People to Focus on What Matters Most

Our mission is to transform communications management so profoundly that Jaid clients become market leaders and employers of choice.

The rare combination of proven business leadership and technology innovation skills creates a productive, highly customer-centric environment. We are a fearless, inquisitive group, intrigued by new ideas, unfazed by challenges, and constantly pushing the boundaries to ensure our world-class, AI-powered communications automation platform is always ahead of the game.

People are our greatest asset; We strive to ensure that Jaid provides a diverse, inclusive, collaborative and secure place of work which inspires them to be the best they can be. Happy, fully engaged employees mean delighted customers, resulting in meaningful, long-term relationships with all.

We listen. We hear. We act.

Dan Kramer

CEO

Dan brings over 30 years of experience driving strategy and execution for leading financial services organizations and several successful FinTechs. Previously Dan held several executive roles, most notably as Chief Client Experience Officer at BNYMellon Asset Services and JP Morgan, where he was responsible for the Fund Services business and operations. Until recently, Dan was Vice-Chair of Calastone, where he participated in the acquisition of the majority of the firm by the Carlyle Group. Dan joined Jaid as CEO in March 2022, having observed the Jaid solution’s transformational impact on the Calastone business.

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Mark Barton

CTO

Mark is a powerhouse in technology innovation and a proven leader. His phenomenal career includes time spent at banking goliaths, such as Goldman Sachs, JP Morgan, Credit Suisse, Barclays Wealth, and Accenture. With over 30 years’ experience encompassing, Equities, Fixed Derivatives and Prime Brokerage, under his belt, Mark is a force to be reckoned with. He has a BSc in Electronic Materials Science from Imperial College.

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Justin Forrest

COO

Justin has more than 30 years of hands-on experience building and driving growth at fintech start-up businesses. He is an energetic and highly experienced business leader who loves a challenge. His deep understanding of trading, risk management and modern collaboration solutions are considerable. Justin has worked extensively overseas and held senior positions at IBM, Nat West, Algorithmics and IHS Markit. In addition, he was a founding partner at QuIC Financial Technologies Inc.

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Caroline Tonkin

Strategic Account Relationship Manager

Caroline’s successful career in sales and business development spans over 30 years supporting numerous companies across the global financial services ecosystem. Caroline is well known for helping clients achieve significant cost savings and regulatory compliance through operational excellence. Her experience covers innovative start-ups and global giants including IBM and IHS Markit. She has a BA Hons. in Russian Studies from Reading University.

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Allison Chapman

CMO

Allison is a motivated marketer with over 15 years of experience in the financial services industry with a background in field marketing, product marketing, sales enablement, content marketing, and graphic design. She is passionate about helping Jaid go-to-market and scale by day and painting abstract art by night. She has a BA from the University of Alabama and has previously worked for global organizations such as Temenos, BBVA, and Regions Bank.

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Sateesh Pinnamaneni

Head of Engineering

Sateesh has over 20 years of experience in IT, having worked at some of the world’s leading financial institutions, including Nomura, Goldman Sachs, and Credit Suisse. He specializes in high-performance computing, low latency, and front and middle office solutions. He is a self-proclaimed technology enthusiast and has joined Jaid to accelerate the platform’s development program.

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Arun Balodi

CISO

Arun brings more than 17 years of industry and regulatory expertise, and a wealth of experience across multiple disciplines. These include Secured Corporate IT support, Public & Private Cloud Security, Virtualization, Enterprise Security Governance, Secured Network and Application architecture, Vulnerability Assessments, Penetration Testing, Security Operations Management, Security Information Event Management (SIEM), Threat Modelling, Secured Software Development Lifecycle framework design, Risk & Impact Assessments, Internal Security Audits, Incident Response and Web Application security. Qualifications include Bachelor of Computer Engineering and Master of Systems & Network Administration along with professional Certified Information Systems Security Professional (ISC2:CISSP), Certified Information Security Auditor (ISACA:CISA) and Certified Information Privacy Manager (IAPP:CIPM) qualifications.

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Nikita Thomas

Senior Product Owner

Nikita has over 15 years of professional experience in IT delivery, project and product management; having worked at global financial institutions such as IHS Markit and Vanguard Asset Management. She specializes in Agile delivery, client relationship management and product strategy; with her primary motivator being positive client experience. She has an MSc Investment Management from Cass Business School.

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Burak Yildirim

Machine Learning Engineer

Burak is an enthusiastic researcher and developer. He particularly enjoys using his skills to contribute to the exciting technological advances in AI and NLP to offer the best solutions to our customers at Jaid. Burak graduated from Electronics Engineering with a BSc, MSc and PhD in Computer Science and worked as a Project Engineer in the Military for many years, having been a member of the NATO Research Task Group. He is an enthusiastic painter and loves sports, including the gym, table tennis and basketball. He is a committed volunteer in his spare time and currently supports a hospice shop.

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Lakshman Akula

DevOps Engineer

A business-focused professional with nearly 15 years of experience in IT infrastructure management, operations, DevOps, and global delivery. Lakshman brings strong technical, management, and documentation skills and of the operational frameworks necessary to formulate and implement robust solutions for continuous improvement in business processes and service delivery.

Mittal Bhanderi

Full Stack Engineer

Mittal is an accomplished and highly motivated web and applications developer, specialized in a range of programming languages, used to deliver progressive frontend and complex backend systems. He has over 15 years of development experience, working with various blue chip and government organizations, successfully delivering projects with tight deadlines. Additionally, he leads teams by example, with clear communication and coordination skills across technical and non-technical teams. He has MSc in Computer Science from the University of Liverpool, completed with distinction.

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Caroline Reynier

AI/NLP Engineer

Caroline has a Masters in Artificial Intelligence, with a specialization in Natural Language Processing, and close to 2 years of AI work experience in academic research and finance. She is excited to join Jaid to help develop the NLP technologies to better service clients.

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Temesgen Daniel Teklebrhan

Junior Software Engineer

Temesgen is an ambitious and self-motivated recent MSc Computer Science graduate from Queen Mary University of London completed with Distinction. He is a knowledge-driven individual with strong passion for technology and innovation. Temesgen strongly believe in continuous learning and self-development. During his studies, he has gained hands-on experience in designing and implementing innovative cross-platform solutions that utilizes a range of programming languages and frameworks. He takes the initiative to be a supportive and enthusiastic team player dedicated to streamlining processes and efficiently resolving project issues and delivery.

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Kenneth Chuks Ezeiruoma

Junior Software Engineer

Kenneth is an enthusiastic engineer and a technologist with a passion for solving problems. He has over two years’ experience in designing, implementing and utilizing emerging technologies to solve critical issues. Kenneth is able to adapt to new technology and ideas and is always looking forward to being a part of what’s next. His drive for learning and creativity, alongside his positive “can-do” attitude has made him an excellent addition to the team. Kenneth also holds two degrees, in Software Engineering and Biomedical Engineering.

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Benjamin S. Leveritt

UX Developer

Designer, developer and life-long learner, Benjamin is keen to help real people with the products he helps create. Specializing in humane and AI experience design, and he is delighted to be part of a team conjuring technology from the future for the good of the now-folk.

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Paul James

Co-Founder & Director

Formerly COO of Starling Bank, Paul has held senior management roles at Calastone, Matrix Partners and HSBC GBM. With over 30 years in financial operations and technology, he also led teams at Merrill Lynch and BNPP. Paul has a BA in Modern Languages from Southampton university.

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Partners

A collaborative global partner network that shares our values and supports Jaid’s ambitious business development drive. Be part of it.