Privacy & Cookie Policy

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1.

Introduction

1.1.

  • This Privacy Notice explains what we do with information that we may hold about you (your "personal data").
  • This Privacy Notice explains what we do with information that we may hold about you (your "personal data").
  • It describes how we collect, use, and process your personal data, and how, in doing so, we comply with our legal obligations to you. Your privacy is important to us, and we are committed to protecting and safeguarding your rights.
  • For applicable data protection legislation, the company responsible for your personal data is ("Opsmatix Systems Limited trading as Jaid", "OSL", "us" or "we").
  • We may amend this Privacy Notice from time to time. Please visit this page if you want to stay up to date as we will post any changes here.
  • Your privacy is important to us. If you are dissatisfied with any aspect of this Privacy Notice or our handling of your personal data, please contact us using the details set out in section 9 below.

2.

What kind of personal information do we collect?

2.1.

  • Under any circumstances we never intentionally collect Sensitive Personal data.
  • You are receiving this Privacy Notice because you have signed up to receive our email updates. To provide you with those communications, we collect and use your personal data, namely your email address.
  • This personal data is required for us to be able to send you our email updates.
  • Other form of Personal data that we may collect are First Name, Last Name, Date of Birth, Physical Address, Gender, financial data, marital status, IP address, time zone or type of browser etc.
  • Under any circumstances we never intentionally collect Sensitive Personal data.

3.

How we collect your personal data?

3.1.

Directly

  • We collect personal data from you directly when you register to subscribe for our email updates or Signup to become Opsmatix Client.
  • Contact us directly via any additional means of communication. 
  • We do not collect any data about you from other sources.
  • Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

4.

How we use your personal data?

4.1.

The main reason for us to use your personal data is to satisfy your request to subscribe to our email updates. These updates will provide you with information about the latest news about our services. Collected data can be used for following purposes as well:

  • To provide and maintain the Service.
  • To notify you about changes to our Service.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide customer care and support.
  • To provide analysis or valuable information so that we can improve the Service.
  • To monitor the usage of the Service.
  • To detect, prevent and address technical issues.

5.

Who do we share your personal data with?

5.1.

We do not share your personal data with any third parties for their own purposes and so you will not receive any communications from third parties because of giving us your personal data. We may need to share limited personal data with our service providers who help us to prepare and send you, our communications. However, we do not allow these organisations to use your personal data for their own purposes and take care to ensure that they keep your personal data secure and delete it when it is no longer needed.

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of Opsmatix.
  • To prevent or investigate possible wrongdoing in connection with the Service.
  • To protect the personal safety of users of the Service or the public.
  • To protect against legal liability.

6.

How do we protect your personal data?

6.1.

We care about protecting your personal data. That's why we put in place appropriate security measures, including strong encryption techniques, which are designed to prevent Confidentiality, Integrity, or any other misuse of the data that you provide to us.

If you suspect any misuse, loss, or unauthorised access to your personal data please let us know immediately using the contact details set out in section 9 below. We will investigate the matter and update you as soon as possible on next steps.

7.

How long do we keep your personal data for?

7.1.

We will not keep your personal data for longer than is necessary for the purpose of providing you with the services you have requested. That means that we will keep your personal data for the length of time for which we are providing you with services

However, if you contact us to unsubscribe from our email updates, we will delete your personal data from our database unless we believe that we are required by law to keep the data (for example, because of a request by a tax authority or in connection with any anticipated litigation).

For statistical or service dependency reasons, a longer retention period may be feasible. However, whenever relevant or practical, we shall anonymize the stored data to prevent direct association with the Data Subject.

8.

Your Rights

8.1.

The law provides that you have various rights in relation to the personal data that we hold about you. We have described these rights below.

Right to object

This right enables you to object to us processing your personal data where we do so to send you direct marketing materials. If you object, then we will not be able to continue to send you direct marketing communications.

Right to withdraw consent

Where you have consented to us processing your personal data (for example, to send you email updates), you may withdraw this consent at any time. If you withdraw your consent then we will not be able to continue to send you our email updates unless we consider that there is an alternative legal basis to justify our continued processing of your data for this purpose, in which case we will inform you of this condition.

Right of access

You may ask us to confirm what personal data we hold about you at any time, and request us to modify, update or delete such information. If we provide you with access to the personal data we hold about you, we will not charge you for this unless your request is "manifestly unfounded or excessive". If you request further copies from us, we may charge you a reasonable administrative cost. Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will always tell you the reasons for doing so.

Right to be forgotten

You have the right to request that we "erase" your personal data in certain circumstances. For example, where you have withdrawn your consent to us processing your personal data, and there is no other valid reason for us to continue processing.

We would only be entitled to refuse to comply with your request in certain limited circumstances. For example, to enable us to exercise or defend a legal claim.

Right to restrict processing

You have the right to request that we restrict our processing of your personal data in certain circumstances. If you exercise this right, we will be able to continue to store your data on our database but we will not be able to do anything else with it until either the issue is resolved, you consent, or further processing is necessary for either the establishment, exercise or defence of legal claims, the protection of the rights of another individual, or reasons of important EU or Member State public interest.

We will, of course, notify you before lifting any restriction on processing your personal data.

Right to rectification

You also have the right to request that we rectify any inaccurate or incomplete personal data that we hold about you.

Right of data portability

If you wish, you have the right to transfer your personal data between organisations. In effect, this means that you can transfer the details we hold on to you to a third party. To allow you to do so, we will provide you with your data in a commonly used format so that you can transfer the data to a third party of your choice. Alternatively, we may directly transfer the data for you.

Right to lodge a complaint with a supervisory authority

You also have the right to make a complaint to your local supervisory authority which is the Information Commissioner's Office. You can contact them in the following ways:

  • Phone: 0303 123 1113
  • Email: casework@ico.org.uk
  • Post: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

If you would like to exercise any of these rights, please contact us using the details set out in section 11 below. Please note that we may keep a record of your communications to help us resolve any issues which you raise.

9.

Children's Privacy

9.1.

Our Anyone under the age of 18 ("Children") is not addressed by our service.

Anyone under the age of 18 is not knowingly subject to our collection of personally identifying information. Please get in touch with us if you're a parent or legal guardian and you know that one of your kids has given us personal information. 

If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10.

Cookies and IP Addresses

10.1.

We may obtain information about your computer, which includes your IP address, browser type and operating system where available. This accumulation of data is used to assist system administration. We may also collect information regarding your browsing activity and interests through use of a cookie file. This cookie file is stored on the hard drive of your computer and contains information that is transferred to your computer's hard drive. We use the collection of this data to help us improve the experience of users on our website, and to deliver a more personalised service with more relevant content. The collection of this data allows us to:

  • store data indicative of your preferences, allowing us to adjust our website to appeal to your individual interests.
  • estimate the size and usage patterns of our audience.
  • record the details of any transactions carried out by you through our website.
  • identify you upon your return to our website; and/or
  • increase the speed of your searches.

We use the following cookies:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and  various settings.
  • Security Cookies. We use Security Cookies for security purposes.
  • Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works. You can find more information about some of the individual cookies we use and the purposes for which we use them below. Example of cookies that we use:

Tool

Cookie Purposes

Google Analytics

We use Google Analytics to collect information about how visitors use the site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. 


For more information about Google’s privacy policy, please visit https://www.google.com/intl/en/policies/. If you do not wish to allow the use of Google Analytics cookies at all, Google provides an opt-out plug-in for most common website browsers https://tools.google.com/dlpage/gaoptout


Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You remain entitled to refuse cookies by adjusting your browser settings accordingly. Doing so however may restrict your access to certain areas within our website. Unless you adjust your browser settings to refuse cookies, our system will issue cookies when you log on to our website.

11.

Contact Us

11.1.

OSL is responsible for processing your personal data. If you have any comments or suggestions concerning this Privacy Notice, please contact us via email compliance@jaid.io or send us your escalation via post to Unit 11.1.1 | The Leather Market | Weston Street | London | SE1 3ER

We take privacy seriously and will get back to you as soon as possible.

12.

12.1.

There are a few different ways that we are lawfully able to process your personal data. We have set these out below.

Where you give us your consent to process your personal data

We rely on your consent to process your personal data. To be valid:

  • You must give us your consent freely, without us putting you under any type of pressure.
  • You must know what you are consenting to – so we'll make sure we give you enough information.
  • You should only be asked to consent to one processing activity at a time – we therefore avoid "bundling" consents together so that you don't know exactly what you're agreeing to: and
  • You need to take positive and affirmative action in giving us your consent – as part of our sign-on process, we ask you to tick a box giving consent.
  • You have the right to withdraw your consent to our processing of your personal data at any time. Details of how to do so can be found in section 8 above.

13.

Changes to this Privacy Policy

13.1.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.