Improving the client experience and increasing efficiency are the two main reasons why a growing number of fund administrators are integrating AI into client service centers. But while these are certainly compelling benefits — for instance, our clients…Read more
Automated Shared Mailbox Management Software
Jaid automatically manages customer inquiries in your shared inbox, so they get resolved faster with the right answer.
We’ve Solved the Curse of the Shared Mailbox
Managing multiple inbound customer communication funnels can be a challenge for service teams. With Jaid’s AI-powered shared mailbox management, you can be confident that every customer will be responded to with the right answer, faster.
Improve Customer Satisfaction & Efficiency in Your Shared Mailbox
Never lose a message again
Organize all your inbound customer communications in one place, no matter the channel. Ensure that every interaction gets responded to within your SLA, either automatically by AI, or by a live human.
Faster ticket resolution
With Jaid’s proprietary artificial intelligence, service teams can increase the speed of ticket resolution by up to 95%. No matter the volume and speed of inquiries entering your mailbox, Jaid will resolve them and empty your mailbox faster than it can be filled.
Empower your service teams
Automate the full lifecycle of tedious and repetitive tasks and free up your teams to focus on higher value tasks and complex customer inquiries. Increase team productivity by over 50% by streamlining the inquiry triaging process.
Why Our Customers Love Jaid
The Jaid system helps give me dramatically better insights into the workings of our operational service desk. I get a full picture of what kinds of queries we are receiving and how long they are taking to resolve. This helps me to understand the changing nature and to ensure we are meeting clients SLAs.Mike Davies
Head of Global Operations
By Dan Kramer, Jaid CEO Any fund administrator worth their salt will tell you providing a high level of customer service is their top priority. But while most firms undoubtedly mean this — and work hard…Read more
And no one is doing anything about it, or are they? Artificial Intelligence (AI) is cure for email overload. Read on to find out more. Email overload is the feeling of having an email inbox…Read more
We’ve solved the curse of the shared mailbox.
Let us show you how. Get in touch with our team to schedule a free demo so you can get back to focusing on what matters most.