Allison Chapman
Allison is a motivated marketer with over 15 years of experience in the financial services industry with a background in field marketing, product marketing, sales enablement, content marketing, and graphic design. She is passionate about helping Jaid go-to-market and scale by day and painting abstract art by night. She has a BA from the University of Alabama and has previously worked for global organizations such as Temenos, BBVA, and Regions Bank.
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T is for Training
During training, the AI is fed a large amount of data. The AI learns how to recognize patterns in that data and take appropriate action based on those patterns.
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S is for Sentiment Analysis
In sentiment analysis, AI is trained using machine learning techniques to identify whether speech or text is positive, negative, or neutral.
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R is for Resolution Rate
AI's ability to parse huge amounts of data and take effective action quickly means it can significantly improve your resolution rate, a key customer service metric that correlates with greater satisfaction.
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