Jakub Dolezal
With more than two years of AI experience in the industry, Jakub has seen all the ways AI can go right and wrong and is determined to make accurate, modular and malleable human centric AI systems. He graduated from Edinburgh University with a Master of Physics with honours and then went south to obtain a doctorate in theoretical physics from the University of Cambridge before fully diving into the world of AI.
More News & Insights
T is for Training
During training, the AI is fed a large amount of data. The AI learns how to recognize patterns in that data and take appropriate action based on those patterns.
Read more
S is for Sentiment Analysis
In sentiment analysis, AI is trained using machine learning techniques to identify whether speech or text is positive, negative, or neutral.
Read more
R is for Resolution Rate
AI's ability to parse huge amounts of data and take effective action quickly means it can significantly improve your resolution rate, a key customer service metric that correlates with greater satisfaction.
Read more