Sateesh Pinnamaneni
Sateesh has over 20 years of experience in IT, having worked at some of the world’s leading financial institutions, including Nomura, Goldman Sachs, and Credit Suisse. He specializes in high-performance computing, low latency, and front and middle office solutions. He is a self-proclaimed technology enthusiast and has joined Jaid to accelerate the platform’s development program.
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T is for Training
During training, the AI is fed a large amount of data. The AI learns how to recognize patterns in that data and take appropriate action based on those patterns.
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S is for Sentiment Analysis
In sentiment analysis, AI is trained using machine learning techniques to identify whether speech or text is positive, negative, or neutral.
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R is for Resolution Rate
AI's ability to parse huge amounts of data and take effective action quickly means it can significantly improve your resolution rate, a key customer service metric that correlates with greater satisfaction.
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